Docuharbor takes a great deal of care to provide privacy to everyone who uses our service and to provide our customers with the best possible experience.
PRIVACY FOR REAL ESTATE PROFESSIONALS
Docuharbor has built its electronic service with the highest levels of security to ensure the safety and privacy of all data. All transaction data entered into the Docuharbor website is automatically encrypted using SSL (Secure Sockets Layer) Version 3, an advanced industry security standard that ensures the most sophisticated level of data protection and integrity.
Agents are provided with their own ID and password as well as private Docuharbor fax numbers, which ensure that confidential communications route directly to the appropriate transaction file, rather than transmitting on publicly accessible fax machines. Additionally, the agent chooses which data to share with whom.
Docuharbor has designed the service to keep the real estate professional at the center of every transaction and to protect the transaction information. All data relating to an agent's clients and vendors is kept private and secure within the Docuharbor service. This agent-related data is not shared with any other real estate professionals or outside parties.
Docuharbor will not disclose your personally identifiable information to any third party without your consent, except in limited circumstances to our business partners with whom we have established agreements that protect consumer privacy. We may contact you about offers and opportunities put forth by our business partners . We may also contact you to conduct surveys and gather feedback.
We do collect and use the following information from you in our efforts to provide a better user experience:
IP Address/OS/Software - Your IP or "Internet Provider" address, operating system e.g. Windows 95), browser software (e.g., Netscape Communicator), and other site usage data, is used to gather broad demographic information. This data is viewed in aggregate, and helps us serve you by allowing us to understand how visitors navigate our website.
Cookies - We use a technology called "cookies," which are files stored by your browser to help keep track of your user profile. Our cookies do not collect personally identifiable information and we don't share them with anyone.
This Docuharbor privacy policy does not extend to any information that is inherent in the operation of the Internet, and therefore beyond the control of Docuharbor. The policy is not to be applied in any manner contrary to applicable law or governmental regulation. Docuharbor may disclose your personally identifiable information if required to do so by law or in the good-faith belief that such action is necessary to (1) conform to the requirements of the law or comply with governmental orders, court orders, or legal process served on Docuharbor; (2) protect and defend the property or rights of Docuharbor, or the users of Docuharbor products and services.
Please check this page periodically for changes in our privacy policy.Through our advanced systems design and rigorous business operations testing, Docuharbor online closing solution maintains the highest level of service reliability.
We have designed our online and back-office systems to ensure continual availability and efficient response times to customer needs. Data infrastructure reliability is ensured by: redundant back-ups of all hardware and software; multiple levels of power back-up; multiple Internet connectivity points and complete backup and archiving of all transaction data.
Docuharbor has taken steps to ensure the reliability and security of its service. Additionally, Docuharbor customers can phone us. We have technical support, title and escrow support, and account managers available during extended weekday hours and on weekends. Please read our Terms of Service to learn more about using Docuharbor.
Please read these terms carefully before accessing or using the Docuharbor website and the services we offer (the "Services"). By accessing the Docuharbor or using the Services, you agree to be bound by this agreement. Docuharbor and its, affiliates, licensors and suppliers provide information and services to you, the user, conditioned on your acceptance without modification of the terms, conditions and notices contained in this agreement. Your use of these services constitutes your agreement to all such terms, conditions and notices including digital signature.
By using our services you agree to provide honest and fully accurate information in the registration section. You further agree to update the registration in a timely manner, as personal information changes. If we ever find, or if we have reason to believe that any information is untrue, inaccurate or incomplete, we have the right to suspend or terminate your account and refuse any and all future use of the services.
In consideration of your use of the Services, you agree to provide full and accurate information about yourself as requested in our registration form and to update the registration form in a timely manner as such information changes. If you provide any information that is untrue, inaccurate or incomplete, or we have reason to believe that such information is untrue, inaccurate or incomplete, we have the right to suspend or terminate your account and refuse any and all future use of the Services.
If you're not completely satisfied, you may cancel at any time by simply calling US +1 888-963-3330 or by completing the cancel account form in the account information section of Docuharbor. If you like what you see, simply do nothing. If you selected a Subscription Level during signup, the credit card you provided during registration will automatically be charged the monthly fee for your Subscription Level and additional options you chose.
In connection with your establishment of an account through Docuharbor, you will be required to select a password and account name. You are responsible for maintaining the confidentiality of your password and account name, and are fully responsible for all activities that occur under your account name. You agree to immediately notify us of any unauthorized use of your account or any other breach of security. Neither Docuharbor, its affiliates, nor their employees or agents will be liable for any loss or damage arising from your failure to comply with this section.
As a condition of your use of the Services, you warrant to Docuharbor and its affiliates that you will not use the Services for any purpose that is unlawful or is prohibited by these terms, conditions, and notices. You agree to comply with all local rules applicable to you in your use of the Services. You agree not to reproduce, resell or exploit for any commercial purposes, any portion of the Services. If you violate any of these terms, your permission to use the Services automatically terminates.
You use the services at your own risk. if your use of this web site or the services, or the materials contained thereon or linked thereto (including the download of any content or software), results in the need for servicing or replacing property, material, equipment or data, neither docuharbor nor its affiliates, nor their licensors, suppliers, employees or agents are responsible for those costs.
Reasonable effort shall be made by docuharbor to provide reliable service. docuharbor provides service on the internet and, as such, is subject to the operation of the internet and telecommunications infrastructures as well as the operation of your internet connection service, all of which are beyond the control of docuharbor. docuharbor shall make reasonable effort to provide back up services such as fax and phone service in the event that the internet-dependent services suffer outages beyond our control. users of the docuharbor service are advised that they are conducting their transactions over the internet. while docuharbor has taken all reasonable steps to reduce risk by building systems with high levels of security to ensure the privacy of all transaction data and the safe transmission of credit card information, risks remain due to factors beyond the reasonable control of docuharbor.
Docuharbor and its affiliates, and their employees, agents, licensors and suppliers assume no responsibility for any consequence relating directly or indirectly to, and cannot guarantee, and will not be responsible for any damage or loss related to, the accuracy, completeness or timeliness of the information contained on or accessed through the docuharbor web site or the services.
In no event shall docuharbor, its affiliates, or their employees, agents, licensors or suppliers be liable for (i) any direct, indirect, incidental, special or consequential damages arising out of or in any way connected with (a) the use of this web site or the services, (b) the delay or inability to use this web site or the services, (c) any information, products or services obtained through this web site or the services, or (d) unauthorized third party access to your account or (ii) any costs of procurement of substitute goods or services, whether based on contract, tort, strict liability or otherwise, even if docuharbor, its affiliates, or their employees, agents, licensors or suppliers have been advised of the possibility of such damages. because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. neither docuharbor nor its affiliates, nor their licensors or suppliers makes any representation or warranty that the information, software, products, content, forms and services contained on or accessed via this website or the services will (i) meet your requirements or (ii) be free from inaccuracies, mistakes, delays, interruptions or typographical errors. changes are periodically added to the information herein, although neither docuharbor nor its affiliates assumes any obligation to make such changes. docuharbor, its affiliates and/or their licensors or suppliers may make improvements and/or changes to this website or to the services at any time. neither docuharbor nor its affiliates, not their licensors or suppliers, are responsible or liable for the content, quality and timeliness of online forms, report ordering, inspectors, inspection results, and similar items. use of these forms and services is at the risk of the user. docuharbor and its affiliates act as a conduit for these items, and cannot be held liable for any content or services other than those directly related to the docuharbor title i nsurance service.
Questions? Email or Call US +1 888-963-3330